Frequently Asked Questions

Everything you need to know about shopping with CRDBAG SHOP.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit, as sizing can vary between different styles.

Which payment methods do you accept?

CRDBAG SHOP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with certified fair-trade manufacturing partners.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.